The Nymbl app – your questions answered
Discover all you need to know about the Nymbl app – ACC’s handy tool to help older adults maintain their balance as they age.
Last updated 9 September 2024
Discover all you need to know about the Nymbl app – ACC’s handy tool to help older adults maintain their balance as they age.
Last updated 9 September 2024
The free Nymbl app from ACC is designed to be easy to use. If you feel that you still need help, here’s a list of frequently asked questions with answers to help you get the most out of using it.
Nymbl is a personalised balance training app you can use in the privacy and comfort of your home. It only takes 10 minutes a day and all you need is a smartphone or tablet. Nymbl is free and fully covered by ACC, so there’s no cost to you.
Nymbl now has an added feature called Nymbl Bladder. It helps improve bladder health and reduce the risk of bladder issues. This feature offers a personalised and evidence-based programme that combines pelvic floor exercises, bladder training, and lifestyle tips to help you with bladder control and confidence in your daily activities.
Nymbl is specifically designed for older adults (50yr+) who are looking to improve or maintain their balance in the comfort and safety of their home.
Nymbl is designed to improve balance and prevent falls, especially in older adults. It combines basic body movements and brain games, which you can do at home in about 10 minutes a day. This combination has been proven to improve users' balance by 30% and lower the risk of falling.
We want to help you improve your balance and reduce your risk of falling so you can live confidently and independently.
Nymbl is enjoyable and doesn’t need strenuous activity. It involves basic body exercises such as marching in place and shifting your weight to each leg. Nymbl also offers exercises to suit seated users. These basic body exercises are done in combination with fun brain games, like trivia.
No, all you need is a smartphone or tablet with internet access. You don’t need weights or any other exercise equipment.
The video has animated figures showing what the narrator says.
Kia ora and welcome to Nymbl!
Congratulations on taking a healthy step towards better balance, with Nymbl’s free and scientifically proven balance training programme.
In this short video I’m going to show you step by step how to download Nymbl on to your Apple or Android smart phone or tablet.
And how to log into Nymbl and get started with your first day of balance training.
If you have any questions along the way, please pause this video and email the friendly team at support@nymblscience.com.
They’re on hand to help you get started. Ok, ready to go? Let’s begin!
First, grab your smartphone or tablet and locate your app store.
If you’re on an Apple device, your app store icon looks like this.
If you’re on an Android device, your app store icon looks like this.
When you’ve located your app store icon, open the app and search Nymbl in the search bar.
Find the Nymbl app. The icon looks like this.
If you’re on an Apple device, click the blue get button located to the right of the Nymbl app icon.
If you’re on an Android device, click the green install button.
When the Nymbl app is done downloading, and this should only take a few moments,
Click the blue open button if you’re on an Apple device
Or the green open button if you’re on an Android device.
Congratulations! You’re now ready to start training with Nymbl! By investing 10 minutes a day, three to four times a week, you can improve your balance anywhere at any time.
When you first use Nymbl, you’ll be asked questions to:
For more information please refer to the How do levels work in Nymbl document below.
How do levels work in Nymbl
Is it safe to use Nymbl if I am at a higher risk of falling?
If you are at a higher risk of falling, Nymbl will begin with exercises in a seated position and gradually progress through the levels as you improve your balance.
An 18-month trial of the programme showed that users who did more training sessions had a lower risk of falling. Positive results were seen from as little as four sessions.
Nymbl collects your personal information and information about how and when you use the app. They use this information to make the product better, track progress and give you a better experience using the app.
Nymbl does not sell or share your data with any advertisers or marketers. Please read our privacy policy for more information.
Yes, you need an internet connection.
Email support@nymblscience.com for help.
You only need to have an email address to complete the Nymbl app install. You don’t need to verify your details via email.
No, you must have your own account as Nymbl is customised for each user. Each person needs their own email address to log into the app.